Support email
Email: luminascanow@gmail.com
Typical response time: within 2 business days.
Contact Us
Need help with your account, payment, or export?
Contact Lumina Scan support for sign-in issues, billing questions, refund requests, or document export problems.
Best reasons to contact us
- Payment deducted but premium unlock not reflected
- Password reset or sign-in problems
- Questions about your data or privacy
- Issues with scanned pages, signatures, or exports
- Cancellation or refund request review
What to include in your message
- Your registered email address
- The issue you experienced
- Approximate date and time of the issue
- Relevant screenshot or payment reference, if available